
Here are the questions we get asked most often about the Website. If you don't see yours, please send us an email and we'll get you an answer!
- How do I get into the site to see the directory?
Our member directory is now online so changes can be made throughout the year instead of annually to make it easier for you to keep current on contact information. The new directory can only be viewed if you're logged in as a member. If you're already a member, you can get your password by entering your email address in the login box at the upper right hand corner of the main pages of the site and clicking on the "Lost/New Password" link. Your new password will be emailed to the address you entered, if it's the one you gave us when you joined this year.
- What if I'm a member and I can't get my password?
We may not have an email for you if you joined at a member event, or possibly your email is different from the one you used when you initially signed up. Please email Diana Yee at DYee@eprod.com and let us know so we can verify your membership and set you up in the system.
- The credit card system is giving me weird messages!
The system that runs the Website has to send a message to the credit card processor to let them know you're here. If traffic is slow on the Internet, the information may not get handed off right and the credit card system doesn't "hear" it correctly. The easiest way to take care of it is to wait and try later.
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